Welcome callers, guide them through a menu and connect them to the right department — IVR that sounds professional and never drops a caller.
A clear flow you design once and refine as you grow.
The caller reaches your business number.
A recorded greeting plays immediately.
Caller presses a key for the right option.
Call is routed to a department or extension.
The right person picks up, or voicemail captures the call.
Route calls differently for office hours, evenings and holidays — so no caller is ever left hanging.
Greet, guide and connect callers — configured for your business.
A professional greeting that sets the tone for your brand.
Press-key menus that direct callers to the right option.
Route to departments, extensions or external numbers.
Different greeting and routing after hours or on holidays.
See call volumes, menu choices and missed calls.
Recorded prompts in your language, easily updated.
From small shops to multi-department companies.
Route customers to sales, support or billing instantly.
Direct callers to appointments, OPD or emergency.
A professional front desk without hiring one.
Route to dispatch, tracking or customer care.
Store info, timings and directions on demand.
Route to admissions, fees or administration.
Common routing patterns you can start from.
Appointments, OPD, emergency and billing routing
Sales, support, HR and reception departments
Store info, bookings and customer care
Dispatch, tracking and customer support
Admissions, fees and administration
Client, billing and technical support routing
Design flows and read reports from one dashboard.
Visual editor to build and update your call flow.
Time-based routing for business hours and holidays.
Call volume, duration, menu usage and missed calls.
Trigger calls or read call data from your systems.
Answers to the questions we hear most often about IVR Service
IVR (Interactive Voice Response) is an automated phone system that greets callers with a recorded message and lets them choose options using their keypad, routing them to the right department or person.
You tell us your departments and menu options, or use the visual flow designer. We record or accept your prompts, then set up the routing — and you can change it any time.
Each menu option is linked to a destination — a department extension, an external number or another menu. The system routes the call based on the caller’s key press.
Yes. You can set different greetings and routing for after-hours, weekends and holidays, so callers always get the right experience.
No. The IVR works with your existing phone numbers and lines — no hardware to buy or maintain.
Yes. The dashboard shows call volumes, menu choices, durations and missed calls so you can improve your setup over time.
Still have questions? Contact our support team — we reply fast.
Send us your menu idea or just your departments — we will build and set up the full call flow for you.
